Ithebhulethi Yehhotela

Amathebulethi ekamelo lasehhotela angaphezulu kakhulu kokwengezwa okuhle kwegumbi lehhotela—funda ukuze uthole ukuthi angakusiza kanjani ukhulise imali engenayo futhi uthuthukise okuhlangenwe nakho kwesivakashi ehhotela lakho.
Imboni yamahhotela iya ngokuya ithuthukela kwezobuchwepheshe.Kunezinhlobonhlobo zezixazululo ezithi zisiza amahhotela ukuthi aqhube imali futhi athuthukise ukuhlala kwezivakashi, kodwa okugqama ngempela amathebulethi egumbi lehhotela.
Amathebulethi egumbi lehhotela angamathebulethi edijithali ahlala egunjini lehhotela, anikeza inkundla izivakashi ukuthi zixhumane nezisebenzi zasehhotela futhi zifinyelele ulwazi lwehhotela nendawo elizungezile, kube lula ukuhlala kwazo.Kodwa bayini ngempela amabhizinisi amahhotela?Futhi zisizuzisa kanjani isivakashi?Ukuze uphendule le mibuzo, sihlukanise izinzuzo eziphezulu ezingu-6 zokusebenzisa amathebulethi ekamelo lasehhotela ukuze sikubonise ukuthi zingasiza kanjani ibhizinisi lakho kanye nezivakashi zakho.

YEHLISA IZINDLEKO ZOKUSEBENZA KWEHHOTELA
Ubuchwepheshe embonini yamahhotela buyaphuza ukuqala.Isizathu esikhulu sale ntuthuko ehamba kancane kube ukuntuleka kwe-ROI ebalulekile yezixazululo zobuchwepheshe embonini yamahhotela.Amahhotela ngokuvamile anemikhawulo yenzuzo ephansi kunezinye izimboni, ngakho-ke asikho isikhala esiningi sobuchwepheshe “obumnandi ukuba nabo”.
Amathebulethi ekamelo lasehhotela avumela amabhizinisi amahhotela ukuthi ehlise ngokuphawulekayo izindleko zokusebenza ezihlobene nokuphatha ihhotela.Lokhu kuhlanganisa izindleko zokunyathelisa—amahhotela achitha inani elikhulu ekudaleni nasekuphrinteni isibambiso esinebhrendi esingaphakathi kwegumbi esiphelelwa isikhathi noma sonakala.Amathebulethi egumbi lehhotela angabuyekezwa khona manjalo, ngaphandle kwesidingo sokuthumela abasebenzi ukusuka kwelinye igumbi ukuya kwelinye, futhi kaningi ngendlela ongathanda ngayo.Lokhu kunciphisa kakhulu izindleko zokunyathelisa kuyilapho kuqeda isidingo sokuthi izisebenzi zihambe zisuka kwelinye igumbi zithatha indawo yesibambiso sephepha esiphelelwe yisikhathi.
Amathebulethi ekamelo lasehhotela avumela futhi amahhotela ukuthi onge izindleko ezinkulu zokusebenza ezihlobene nokuhlanza amagumbi.I-SuitePad's Green Option iyisibonelo esihle salokhu.Izivakashi zithunyelelwa isaziso ngegumbi lazo lasehhotela zibuza ukuthi zingathanda yini ukudela ukuhlanza igumbi ngosuku olulandelayo noma isikhathi sokuhlala kwazo.Uma bekhetha yebo, ukugcinwa kwendlu kuzokwazi ukuthi bangavakashi kulelo gumbi noma bashintshe amashidi namathawula abo.Nakuba lokhu kungase kubonakale sengathi umthelela uzoba mncane, noma yimuphi umnikazi wamahhotela uzokutshela ukuthi izindleko ezihlobene nokugcinwa kwendlu zingaba ngokwezinkanyezi.
Akuzona kuphela izindleko zamanzi, amandla, nezinto zokuhlanza okufanele abanikazi bamahhotela bacabange ngazo.Igumbi elimaphakathi lithatha phakathi kwamaminithi angu-20 kuya kwangu-45 ukuhlanza, ngakho izindleko zabasebenzi zibalulekile kule ndawo.Ukwengeza, kungase kube nezindleko zesevisi noma zabasebenzi ezihlobene nokuwashwa nokomiswa kwamathawula nelineni lombhede, futhi uma ihhotela likhipha lezi zinsizakalo, lezi zindleko zingaba phezulu kakhulu.Ukunciphisa—ngisho nakancane—kule ndawo kuzoletha ukonga okukhulu.
Kuleli phepha elimhlophe elivela ku-SuitePad, sibonisa ukuthi i-Green Option inikeze amandla kanjani i-Esplanade Resort & Spa Bad Saarow ukuthi yonge u-€2,500 ($3,000) ngenyanga futhi igqamisa ngokunembile ukuthi i-Green Option isebenza kanjani.I-Green Option iyisibonelo esihle sokuthi izinkampani zamathebulethi zamagumbi ehhotela zithola kanjani izindlela ezintsha nezintsha zokunciphisa izindleko zokusebenza kwamahhotela.

KHULISA INGENISO YASEHOTELA
Akukhona nje kuphela ngokunciphisa izindleko—kuphinde futhi kumayelana nokushayela imali engenayo eyengeziwe yamahhotela.Amathebulethi ekamelo lehhotela alungele lokhu.Bathuthukisa isibambiso esivamile sokumaketha, okwenza amahhotela akwazi ukukhomba izivakashi ngokuqondile futhi akwenze kube lula kuzo ukufaka ama-oda noma ukubhukha imisebenzi.
Elinye lamathuluzi abaluleke kakhulu okwandisa imali engenayo yamahhotela ukusetshenziswa kwezaziso zohlelo lokusebenza.Izaziso eziphushwayo zivela kumathebulethi ekamelo lezivakashi, okuvumela abasebenzi basehhotela ukuba bazinikeze ngokuqondile imisebenzi ehlisiwe, noma bavele babazise ngalokho ihhotela elikunikezayo.Amahhotela afaka amathebulethi egumbi lehhotela ngokuvamile abona ukwanda kokuthenga nokubhukha umsebenzi okuvela kubavakashi.
Kodwa, amaphilisi ekamelo lasehhotela avumela abanikazi bamahhotela ukuthi baqhubekele phambili.Enye yezinzuzo ezinkulu zokufaka izixazululo zedijithali yikhono lokuqoqa nokusebenzisa idatha yesivakashi.Izisebenzi zasehhotela zingathumela izaziso zohlelo lokusebenza ezivakashini ezinokunikezwa okuqondiwe kuye ngezintshisekelo zazo nezifiso zokuhlala kwazo.Ngokwesibonelo, umnikazi wehhotela angathumela isivakashi inhlolovo emfushane ngaphambi kokuba sifike ehhotela ebuza ukuthi kungani sihlala ehhotela nokuthi sihlela ukwenzani.Besebenzisa lolu lwazi, abanikazi bamahhotela banganikeza ukwelashwa kwe-spa okunesaphulelo kulezo zivakashi ezihlalayo ngoba zifuna impelasonto ephumuzayo, noma uhambo olunesaphulelo losuku lokugibela amadwala kulabo abathi zifuna ukuzijabulisa nokuzidela.Inikeza amahhotela ithuba lokudala ubuciko ngemisebenzi yawo yokumaketha.
Thola okwengeziwe mayelana nokuthi ukuthengisa ngamathebulethi ekamelo lasehhotela kungakusiza kanjani ukuthi ungenise imali eyengeziwe ehhotela lakho ngokuthunyelwe kwebhulogi yethu yakamuva, Inqwaba yamathuba anezinkomba zedijithali zezivakashi: ukuthengisa.

THUTHUKISA UHAMBO LWESIvakashi
Bonke abanikazi bamahhotela abazimisele bacabanga ngohambo lwezivakashi ehhotela labo.Lesi yisikhathi lapho izivakashi zithola khona ihhotela ku-inthanethi noma ngomenzeli wezokuvakasha kuze kube yilapho zihamba ngemva kokuhlala kwazo, kodwa ingxenye ebaluleke kakhulu yohambo lwezivakashi ukuhlala ehhotela lakho.Namuhla, izihambeli eziningi zijwayele ukuphila ngobuchwepheshe bedijithali ezimpilweni zazo zansuku zonke, ngakho-ke kungenzeka ukuthi zilindele ukububona nasegunjini labo lasehhotela.
Amathebulethi egumbi lehhotela anikeza leli zinga lobuchwepheshe izivakashi ezijwayele ukulisebenzisa, elizivumela ukuthi ziphequlule i-inthanethi, zifinyelele izilawuli zasendlini ngedijithali, futhi zihlele ukuhlala kwazo ngokuphequlula ulwazi lwehhotela nokubhukha.Leli zinga lokunethezeka liyinto amahhotela amaningi angenayo, kodwa lawo afaka amathebulethi egumbi lehhotela anganikeza lokhu ezivakashini zawo.
Okuhlangenwe nakho kwedijithali okunikezwa ngamathebulethi egumbi lehhotela ngeke kuqashelwe.Ezivakashini eziningi, lesi kuzoba yisici esichazayo sendawo yakho uma siqhathaniswa nezimbangi endaweni yangakini.Ngokuthuthukisa uhambo lwezivakashi ngokunikeza lolu hlobo lwesixazululo sedijithali, uzobona ihhotela lakho lihamba phambili embonini eqhudelana kakhulu.

SEBENZA NGEMTHUNGO NEZIhambeli
Ukusebenzisana nezivakashi kuyinkinga enkulu kubanikazi bamahhotela.Yebo, abanikazi bamahhotela bafuna ukugcina izinga elihle lokuxhumana nezivakashi ukuze baqinisekise ukuthi bajabule futhi bayakujabulela ukuhlala kwabo, kodwa ngaphandle kokuhlasela ngokweqile.Amathebulethi egumbi lehhotela anikeza ishaneli entsha yokuxhumana okulula ukuyisebenzisa nengahlaseli.Izisebenzi zasehhotela manje zingakwazi ukuqonda kangcono ukuthi kuhamba kanjani ukuhlala kwesivakashi, futhi zenze izinguquko zokuyithuthukisa uma kunezinkinga ezingezinhle—konke ngaphandle kokuhlasela indawo yomuntu siqu yezivakashi ngokuvakasha noma ngezingcingo egunjini lazo.
Izisebenzi zasehhotela zingathumela isaziso kumathebulethi egumbi lehhotela lesivakashi, zibabuze ukuthi baneliseke kangakanani nokuthi kukhona yini abakudingayo.Into enhle mayelana nezaziso zohlelo lokusebenza ukuthi izivakashi azizizwa zicindezelwa ukuthi ziphendule ngokushesha, okuzivumela ukuthi zithathe isikhathi sokucabanga ngempendulo yazo.Lokhu kuzobasiza ukuthi banikeze impendulo eqotho neyakhayo futhi bacabange ngempela ngalokho abafuna ukwenza ukuhlala kwabo kube ngcono kangako kunalokho osekuyikho.
Ukuvula imigqa yokuxhumana nezivakashi ngokuhambisa imodi eyinhloko yokuxhumana kumathebulethi egumbi lehhotela kuzosiza ukukhulisa okwenziwa yizivakashi ehhotela lakho.Izonikeza izivakashi ukulawula okwengeziwe kokuhlala kwazo futhi izinikeze inkundla engcono yokuzwakalisa impendulo nezicelo zazo.
Thola okwengeziwe mayelana nokuthi amaphilisi egumbi lehhotela angasiza kanjani ekuthuthukiseni ukuxhumana phakathi kwezivakashi nabasebenzi basehhotela lakho ngokuthunyelwe kubhulogi yethu, Inqwaba yamathuba anezinhla zezinombolo zezivakashi: Ukuthuthukisa ukuqwashisa ngomkhiqizo nokuxhumana.

KHUTHAZA IGUMBI LEHHOTELA
Amathebulethi egumbi lehhotela alungele ukuthuthukisa ukuzijabulisa kwegumbi lehhotela.Angafaka imidlalo yezingane futhi angaba nezilawuli kude ze-TV ezihlanganisiwe, amandla okusakaza-bukhoma, nezinketho zesidlali somculo.Ukuthi izihambeli zifuna ukuphumula futhi ziphumule ngokuzindla okuthile, zibulale isikhathi ngokudlala imidlalo, noma zizipholele ngenkathi zisakaza imuvi ku-TV yazo yegumbi lehhotela, izivakashi zingenza lokhu ngamathebulethi egumbi lehhotela.
Ukuzijabulisa kwangaphakathi kwegumbi kuyingxenye ebalulekile yokuhlangenwe nakho kwesivakashi.Izivakashi ezinesithukuthezi zisheshe zibe izivakashi ezingajabulile, ngakho ukuzinikeza uhla lwezindlela zokuzigcina ujabulile ngenkathi uphakathi kwemisebenzi kuyindlela enhle yokuqinisekisa ukuthi lokhu akwenzeki.Izici zokuzijabulisa zamathebulethi ekamelo lasehhotela zilungele kakhulu izingane, ezigcina zimatasa ngenkathi zisegunjini lehhotela.

KONKE KUDIVAYISI EYODWA
Amakamelo amahhotela ayizindawo ezimatasa ezigcwala kalula.Kukhona isilawuli kude se-TV, imenyu yesevisi yegumbi, uhla lwemibhalo lwezivakashi, amapheshana olwazi, nefoni yegumbi lasehhotela.
Nakuba zonke lezi zengezo zegumbi lehhotela zidingekile, zingenza kube sengathi igumbi bekuhlala kulo.
Amathebulethi egumbi lehhotela akuvumela ukuthi uhlanganise wonke lawa madivayisi kanye nesibambiso endaweni eyodwa yedijithali, uhlukanise igumbi lehhotela futhi uvumele izivakashi ukuthi zishintshe kalula phakathi kokuzisebenzisa.
Lokhu kuphinde kulungise izinkinga zezihambeli ezilahlekelwa yizinto ezifana nezilawuli kude ze-TV, noma isidingo sokuthi abasebenzi bashintshe amabhethri akule divayisi—ukuqinisekisa ukuthi izihambeli zihlala zinelisekile ngomuzwa wazo wasendlini.
Kodwa, izinzuzo zokuhlanganisa lezi zengezo zasendlini konke kudivayisi eyodwa zijula ​​kakhulu kunokubhidliza igumbi lehhotela.Futhi kwenza izisebenzi zasehhotela zikwazi ukugcina igumbi lihlanzekile.Kunokuba kudingeke ukuba kucishwe isibambiso segumbi, izilawuli kude ze-TV, nocingo lwasendlini—konke okuyizikhumbuzi ezinkulu zamagciwane namagciwane—amaphilisi ekamelo lasehhotela angabulawa amagciwane ngemizuzwana nje ngokusula okulwa namagciwane.Lesi sixazululo sigcina izihambeli zakho ziphephile ngokuqinisekisa ukuthi amagciwane namagciwane okungenzeka ashiywe izihambeli zangaphambili ayasulwa ngaphambi kokuthi angene egumbini.Uma ungathanda ukuthola okwengeziwe mayelana nokuthi amaphilisi ekamelo lasehhotela angazigcina kanjani izivakashi zakho ziphephile kumagciwane, bheka lokhu okuthunyelwe kubhulogi: Ukusebenzisa amaphilisi asendlini ukuze unqobe izithiyo ezine ezinkulu zabanikazi bamahhotela ngesikhathi se-coronavirus.

AMATHEBULA EGUMBI LEHHOTELA MADUZE AZOBA ISICI ESIPHAKAMILE SEHHOTELA LEZINDLU
Amaphilisi ekamelo lasehhotela anezinzuzo eziningi.Bathuthukisa ukukhiqizwa kwemali engenayo kuyilapho kongiwa izindleko, banikeza imigudu emisha yokuxhumana phakathi kwezisebenzi zasehhotela nezivakashi, futhi bathuthukisa okuhlangenwe nakho kwesivakashi ngokunikeza izixazululo zesimanje zokuzijabulisa nokubhukha.Esikhathini esizayo esiseduze, le nguqulo ethuthukisiwe yegumbi lehhotela yesimanje izoba indinganiso.Amahhotela enza ushintsho manje azozuza ngokuba ngaphambi kwejika, athole isiqalo esihle kwabaqhudelana nabo futhi azuze ngokuhamba kwesikhathi.
Lapha kwa-SuitePad, izixazululo zethu zigxile ekuvuleni imithombo emisha yemali engenayo ubuchwepheshe besimanje obungayinikeza amabhizinisi amahhotela.Sisebenzisana nabanikazi bamahhotela ukuze sibone ukuthi yini abayifunayo, bangazuza kanjani, nokuthi lokhu kufanele kwenziwe kanjani.Ngenxa yalokho, amakhasimende ethu abona ukwanda okukhulu kwemali engenayo.
Sazi kahle futhi ngezinzuzo amathebulethi egumbi lehhotela anazo zokuthuthukisa umuzwa wesivakashi kunoma yiliphi ihhotela.Okuhlangenwe nakho kwesivakashi nohambo lwezivakashi yizici ezibalulekile ezinquma ukuthi izivakashi zishiya isibuyekezo esihle, zinqume ukubuya, noma zincome ihhotela lakho namasevisi alo kubangani nomndeni.Sigxile ekunikezeni inkundla encoma insizakalo enhle kakade enikezwa yihhotela lakho, iliphakamisele ezingeni elizoshiya izivakashi zakho zingenalutho ngaphandle kwezinkumbulo ezinhle.
Ukuze uthole okwengeziwe mayelana nokuthi i-SuitePad ingasiza kanjani ihhotela lakho ukuthi likhulise imali engenayo futhi likunikeze umuzwa ongcono wesivakashi, bhukha idemo yomkhiqizo womuntu siqu yamahhala ngokulandela inkinobho engezansi.