Embonini yanamuhla yokuncintisana yokungenisa izihambi, amahhotela adinga ukuqeda njalo izindawo ezibuhlungu zamakhasimende futhi athuthukise ulwazi lwawo ukuze ahehe futhi agcine amakhasimende.Amathebulethi emakamelweni amahhotela anikeza izinsizakalo zedijithali ezihlakaniphile, okwenza amahhotela athuthukise ngokuphumelelayo ulwazi lwamakhasimende futhi anikeze izinsizakalo ezingenakuqhathaniswa.
Nazi ezinye izindlela amahhotela angasebenzisa ngazo amathebhulethi ukuthuthukisa ukuzizwisa kwamakhasimende:
.Izinkonzo eziqondene nawe: Ngokusebenzisa amathebulethi emakamelweni amahhotela, amahhotela anganikeza izincomo zesevisi yomuntu siqu, njengeziphakamiso zendawo yokudlela, izindawo eziheha izivakashi, nokubhukwa kwegumbi lemihlangano.Amakhasimende angabuka futhi akhethe izinsizakalo ngokusekelwe ezidingweni zawo, anciphise abasebenzi futhi athuthukise ulwazi lwawo.
Okuhlangenwe nakho kwamakhasimende kuyisici esibalulekile ekudonseleni amakhasimende emahhotela, ikakhulukazi lawo abazisa izinsizakalo eziqondene nawe.Ngamathebulethi ekamelo lasehhotela, amakhasimende angahlola kalula amasevisi ahlinzekwa ngamahhotela futhi akhethe ukuthi yini ewalungele.Ngokuhlinzeka ngezinsizakalo eziqondene nawe, amahhotela angenza amakhasimende azizwe ehlonishwa futhi ahlangatshezwa nezidingo zawo, okuholela ekwethembeni nasekuthembekeni.
.Isevisi yamakhasimende esheshayo: Amathebulethi emakamelweni ehhotela anikeza ukusekelwa kwamakhasimende ngokushesha ngamathuluzi okuxoxa enza amakhasimende akwazi ukuxhumana ngokuqondile nabamele isevisi futhi athole izimpendulo ngesikhathi sangempela.Le sevisi yonga isikhathi samakhasimende futhi ibenza baneliseke kakhulu.
Embonini yamahhotela, ukuxhumana namakhasimende kubalulekile ekwakheni ubudlelwano besikhathi eside namakhasimende.Kodwa-ke, izindlela zendabuko zesevisi yamakhasimende, njengocingo ne-imeyili, ngokuvamile zidinga ukuthi amakhasimende alinde isikhathi esithile ngaphambi kokuthola impendulo.Ngokuphambene, amathebulethi ekamelo lasehhotela anikeza ukufinyelela okusheshayo ekusekelweni kwamakhasimende, okwenza amakhasimende akwazi ukwenza izinto eziningi, njengokubhuka izindawo zokudlela noma ukubuka indawo, kanye nokuthola izixazululo.Ukwesekwa kwamakhasimende okusheshayo okuhlinzekwa ngamathebulethi egumbi lehhotela kungaletha isevisi yamakhasimende esebenza kahle kakhulu neyanelisayo.
.Ukuphathwa kwegumbi ngobuhlakani: Amathebhulethi emakamelweni ehhotela anikeza izilawuli zokuphatha igumbi ezihlakaniphile, njengokulungisa izinga lokushisa legumbi, ukukhanyisa, amakhethini, nokunye ukusebenza, okuthuthukisa ulwazi lwamakhasimende.
Ukuphathwa kwegumbi ngokwesiko kudinga amakhasimende ukuthi athole amaswishi okulawula emakamelweni awo futhi ngezinye izikhathi abhekane nemithetho ethile yamahhotela.Nokho, amathebulethi emakamelweni amahhotela asiza amahhotela ukuthi anqobe lezi zinkinga, enze ukuphathwa kwegumbi kube lula futhi kube lula.Amakhasimende angasebenzisa izinhlelo zokusebenza kuthebhulethi yegumbi lehhotela ukuze alawule izinga lokushisa legumbi, ashintshe amakhethini nokukhanya, abuke amashejuli ohlelo lwe-TV, futhi afunde ngezinye izinsiza.Le misebenzi ehlakaniphile ingenza amakhasimende azizwe ekhululekile futhi enelisekile, futhi yenze kube lula ukuqonda kangcono amasevisi ehhotela.
.Amasevisi okuchofoza kanye: Amathebulethi emakamelweni ehhotela angethula izinsiza zokuchofoza kanye, njengokuthi amakhasimende akwazi uku-oda izinto zephathi futhi enze izinkokhelo ezisheshayo esebenzisa ithebhulethi.Le sevisi ingenza kube lula kakhulu ukuzizwisa kwekhasimende.
Izivakashi zasehhotela zingase zibe matasa kakhulu, kodwa amathebulethi emagumbini ehhotela angenza imisebenzi ehlukahlukene ibe lula, efana nemishini yokubhuka noma ukukhokha.Ngezinhlelo zokusebenza ezifinyeleleka kalula kanye nokuphathwa kolwazi okuyingxenye eyodwa, amaphilisi emagumbini amahhotela asusa isikhathi namandla okwenza amalungiselelo, athuthukisa ukwaneliseka kwamakhasimende futhi akhulise ukwethembana nokwethembeka ehhotela.
Kafushane, njengoba amathebulethi emakamelweni amahhotela ehlala edinga ukuthuthukiswa nezibuyekezo, amahhotela kufanele agxile njalo ezidingweni zamakhasimende, okufanele afakelwe amasistimu.Kungale ndlela kuphela amahhotela angakwazi ukusungula ukwethembana nokubambisana namakhasimende, futhi ekugcineni, ahehe amakhasimende engeziwe, athuthukise ukugcinwa kwamakhasimende, futhi azuze ukusebenza okungcono kwebhizinisi.
Isikhathi sokuthumela: May-12-2023
